🔒 Legal

Privacy Policy

This Privacy Policy explains how Ki Business Solutions collects, uses, stores, and protects your personal data when you use our website and platforms.

Last Updated: 1 January 2025  |  Effective Date: 1 January 2025

1. Who We Are

Ki Business Solutions ("we", "us", "our") operates kibusiness.co and its associated subdomains including management.kibusiness.co, consultation.kibusiness.co, bi.kibusiness.co, software.kibusiness.co, and wallet.kibusiness.co (collectively, the "Platforms").

For the purposes of applicable data protection laws, Ki Business Solutions is the data controller responsible for your personal information.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

  • Complete contact forms or inquiry submissions
  • Register for an account on any of our Platforms
  • Engage with our consultation marketplace
  • Purchase or subscribe to our services
  • Communicate with us by email, phone, or chat
  • Submit documents for company formation or compliance services

This information may include: full name, email address, phone number, company name, business registration details, government-issued identification, financial information, and correspondence records.

2.2 Information Collected Automatically

When you visit our Platforms, we automatically collect certain technical information including:

  • IP address and approximate location
  • Browser type, version, and device information
  • Pages visited and time spent on the Platform
  • Referring website or source
  • Cookie identifiers (see Section 7)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service delivery: To provide, manage, and improve our Platforms and services
  • Communication: To respond to inquiries and provide customer support
  • Compliance: To meet legal, regulatory, and AML/KYC obligations
  • Billing: To process payments and manage accounts
  • Security: To detect, prevent, and address fraud or abuse
  • Improvement: To analyse usage and improve our services
  • Marketing: To send updates and offers where you have consented

4. Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • Contractual necessity: Processing required to deliver our services
  • Legal obligation: Processing required to comply with law
  • Legitimate interests: Processing for fraud prevention and service improvement
  • Consent: Processing for marketing communications (withdrawable at any time)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers: Third-party vendors who assist in delivering our services (e.g., cloud hosting, payment processors, email services)
  • Regulatory authorities: Government agencies, Companies House, HMRC, or equivalent bodies as required by law
  • Professional advisors: Lawyers and accountants under confidentiality obligations
  • Platform integrations: Between our own Platforms (e.g., Ki Management and Ki Wallet) as necessary for service delivery

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typical retention periods are:

  • Account data: Duration of relationship + 7 years
  • Transaction records: 7 years (legal requirement)
  • Contact form submissions: 2 years
  • Marketing preferences: Until withdrawal of consent

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies we use include:

  • Essential cookies: Required for the Platform to function correctly
  • Analytics cookies: To understand how visitors use our Platforms (e.g., Google Analytics)
  • Preference cookies: To remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

8. International Data Transfers

Ki Business Solutions operates globally. Your data may be transferred to and processed in countries outside your country of residence. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at privacy@kibusiness.co.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments.

11. Children's Privacy

Our Platforms are intended for business users aged 18 and over. We do not knowingly collect personal data from individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of our Platforms after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us: